Essentia Health-St. Joseph’s Medical Center and Clinics announces that three physicians and one clinic were recognized with a PRC 2013 National Excellence in Healthcare Award.
This distinguishes the excellent patient care provided as ranking in the top 10 percent nationally.
Recognized with this award are Dr. Hal Leland, OB/GYN, at Essentia Health-Baxter Specialty Clinic; Dr. Kathy Wimmer, family medicine, at Essentia Health St. Joseph’s-Pillager Clinic; Dr. Vanessa Menghini, internal medicine, at Essentia Health St. Joseph’s-Brainerd Clinic; and the team from Lakeland Psychiatry Clinic at Essentia Health-St. Joseph’s Medical Center, which includes Dr. Steven Grandt, Dr. Peter Neifert, Dr. Andrea Nelsen, nurse practitioner Theresa Steele, Annette Anderson and Sherry Wright.
Research is conducted to obtain the opinions of patients at Essentia Health via a confidential survey to assess their perceptions of patient care. Essentia Health then uses the feedback to improve and enhance the patient experience and satisfaction.
In addition to patient surveys, Essentia Health has a local team of Patient Partners that serve on an advisory council and various department councils alongside staff and physicians to provide feedback as changes are being made to ensure that the patient voice is always considered.